Accounting

Customize QuickBooks’ Forms

Every opportunity you have to interact with your customers and vendors is critical. Whether it’s a phone call, an in-person connection, or an email, how you present yourself reveals a lot about you. Are you efficient? Friendly? Do you handle orders and problems and payment issues quickly and carefully?

Your accounting forms can also contribute to your image. They should always be:

  • Neat and attractive.
  • Easy to read, with the most important information displayed prominently.
  • Consistent with any graphics you use on other company materials.
  • Accurate, above all.

You might be able to use at least some of QuickBooks’ form templates as is, without any modifications. But couldn’t they be better? More visually appealing? Formatted to include only the fields that your business most often needs? QuickBooks contains the customization tools you need to make them so.

Improving What Exists


Figure 1: You can personalize your QuickBooks forms and make them consistent with any design themes your brand may use. 

Let’s look at the modification options for an invoice, though, depending on what version of QuickBooks you’re using, you can also work with sales receipts, purchase orders, statements, estimates, sales orders, and credit memos. Start by opening the Lists menu and selecting Templates. Highlight Intuit Product Invoice in the list. Click the down arrow next to Templates in the lower left corner and choose Edit Template.

The above image displays part of the window that opens. Here, you can add a logo, change the color scheme, and change fonts for your company’s contact information and the labels that identify each field (like Bill To, Terms, and Quantity). The right pane of this window shows you what the form will look like as you make changes.

Nothing you’ve done so far will prevent you from using Intuit’s pre-printed forms. But when you click Additional Customization at the bottom of the screen, you’ll be warned that if you make modifications beyond this point, the forms may not print correctly. To be safe, click Make a Copy. You’ll be able to print this new version on plain paper.

Deeper Customization

The image below shows you part of the window that opens when you click on Additional Customization. The first two columns here are the most important; they let you specify the labeled fields that will appear on your invoices. When Header is the active column, you’ll be able to choose the content that will go at the top of your form, like Date, Invoice Number, and Terms.

Next to each default label, you’ll see boxes for Screen and Print. Click in these boxes to create or delete checkmarks; this will indicate whether each label will appear in the software itself and which will be printed for your customers to see. If you’d like to change the language QuickBooks uses to describe each, enter your preferred word or phrase in the Titlecolumn.


Figure 2: With the Header column highlighted, you can shape the appearance of the top section of your invoices. 

Caution: As you’re checking and unchecking boxes, a dialog box may open telling you that your changes will cause some fields to overlap on your form. If you click the Default Layoutbutton, QuickBooks will make automatic adjustments to fix this. Clicking Continue means you’ll have to use the software’s Layout Designer to make your own adjustments. This tool is not particularly intuitive, and it requires some design skills. If you must work with the Layout Designer, please call for assistance.

When you click the Columns tab, you’ll see a list of the fields available for the main body of your invoices, like Description, Quantity, and Rate. This works similarly to how you just modified the Header, with one exception: You’ll be able to enter numbers in the Order column to specify the placement of each field. Here again, you’ll be able to watch a preview of your form change in the right pane.

If you want to start over, click the Default button to revert the form to its original state. When you’re done, click OK.

Neatness Counts

Whether you print and mail your forms or simply dispatch them electronically, we strongly encourage you to make them as professional and polished as you possibly can. Their appearance will enhance or detract from the image your customers and vendors have of your business. Please call the office if you need help learning about and implementing the customization options that QuickBooks offers.

Tracking Time in QuickBooks, Part 1

When you sell a product to a customer, you know it. It goes away, and your inventory count in QuickBooks is reduced by one. This tracking helps you know what is selling and what is not, and it signals when a reorder is due.

If your business provides services to customers, though, you are selling your employees’ time and skills. There’s no inventory count; you can sell as many hours as you have workers to fill them. Tracking time accurately and comprehensively, though, is as important as knowing how many hard drives or tote bags you’ve sold.

QuickBooks contains tools to help you record the number of hours employees spend doing work for customers, so you can bill them for services rendered. You can also use these same features to enter employee time for payroll purposes. The software offers two options here: single-activity records and timesheets.

Building the Foundation

QuickBooks’ Preferences have been many times before. The software was designed to support small businesses with a wide variety of structures and needs, so it needs to be flexible. For that reason, we always recommend that you check in with your “Preference” options before you explore new features.

To get to the preference options open the Edit menu and select Preferences. In the left vertical pane, click on Time & Expenses, then on the Company Preferences tab at the top. Take a look at the top part of the window that opens:


Figure 1: The Company Preferences window for Time & Expensesdisplays multiple options.

To make sure that QuickBooks’ time-tracking features are turned on before you start, click the button next to Yes under Do you track time? Specify the First Day of Work Week by opening that drop-down list. If you know that all your time entries will be billable, click in the box in front of that statement.

The other options in that window will be discussed next month in Part 2.

Creating Service Items

Before you can start tracking billable time, you have to create a record for each service offered–just like you would for a physical product. Click the Items & Services icon on the home page or open the Lists menu and select Item List. The window that opens will eventually display a table containing all the items and services you’ve created.

To define a service item, click Item in the lower left corner, then New, to open a window like this:


Figure 2: You can create numerous types of items in QuickBooks; Service is one of them.

Click the down arrow in the field under Type to see your options here. There are many, ranging from Service to Inventory Part to Sales Tax Group. Select Service. In the field under Item Name/Number, enter a word or phrase and/or number that describes the service, and that won’t get confused with another.

If you had already created an item like “New Construction Services” and you wanted “Carpet Installation” to appear as a subitem of it, you would click in the box in front of Subitem of to create a check mark, then open the drop-down list below it and select “New Construction Services.”

Ignore the Unit of Measure section. If this designation is important to your business, call the office about upgrading your version of QuickBooks. You should also contact the office if the service you are defining is used in assemblies or is performed by a subcontractor or partner, as these are more advanced situations.

Enter a brief Description in that box and your hourly charge–to the customer–in the field to the right ofRate. Click the down arrow in the field next to Tax Code to select the item’s taxable status.

It is very important that you get the next field right. QuickBooks wants to know which account in your company’s Chart of Accounts should be assigned to this item. In this case, it would be “Construction Income.” If you are not yet familiar with the concept of assigning accounts, please call to set up a session with a QuickBooks pro in the office to deal with this and other basic knowledge you should have.

When you are done, click OK.

Stay tuned for next month when the focus is on entering time items in records and timesheets.

Anatomy of a QuickBooks Inventory Item

When you started your business, maybe you were able to keep track of your inventory by peering in the closet or your garage. As it grew, that simply took too long. But you became tired of running out of stock because you didn’t have time to constantly check its levels, and you forgot about items that did not sell and were tucked away in a corner.

You need inventory-tracking. QuickBooks can help you create thorough records for each product you sell. It keeps track of how much you have on hand and warns you when your stock is running low. And its reports tell you what is selling and what is not, so you can make better, smarter purchasing decisions.

Activating Inventory-Tracking

Before you get started creating item records and including them in transactions, you need to make sure that QuickBooks is set up to start tracking. Open the Edit menu and click Preferences. Click Items & Inventory in the left vertical pane and then select the Company Preferences tab. This window will open:


Figure 1: QuickBooks needs to know what your intentions are when it comes to inventory-tracking.

First, of course, click in the box to the left of Inventory and purchase orders are active if it is not already checked. Click the next box down if applicable. The rest of this window deals with two concepts you need to understand. Quantity on Hand refers to the number of items that you actually have. Quantity Available subtracts items currently on Sales Orders. QuickBooks will warn you if you do not have enough of a specific item to commit to a customer. You just have to decide which definition of Quantity you want to use.

When you are done here, click OK.

Accuracy Matters

Now you can start entering records for the products you sell. Accuracy is absolutely essential here. You will see why as you explore QuickBooks’ tracking capabilities.

There are a few ways to open an item record window. You can click Items & Services in the upper right corner of the Home Page, or open the Lists menu and select Item List. Both will open a window displaying any item records that have been entered in a register-type view. Right-click anywhere and select New, or click the arrow next to Item in the lower left corner and select New.


Figure 2: Double-and triple-check your work as you enter information in the QuickBooks item record window.

QuickBooks lets you create records for numerous types of items, including Service, Discount, and Inventory Assembly. To see how inventory-tracking works, select Inventory Part from the drop-down menu under TYPE. Next, enter an Item Name/Number in that field.

If you have already named a main category (like Hardware, in the example above) and want to place your product in a subcategory of it, click the Subitem of box and choose from the drop-down list. Manufacturer’s Part Number is optional. You can ignore UNIT OF MEASURE, if this is not an option in your version of QuickBooks.

Purchase Information

If you buy this item from a vendor, fill in this side of the window. Write the description that should appear on purchase transactions when you place an order. Enter the cost you pay for it, and select the COGS (Cost of Goods Sold) account if the default is not correct. Do you buy this product exclusively from one supplier? Select the name in the drop-down menu under Preferred Vendor.

Sales Information

Enter the description you would like customers to see on invoices and the price you’ll charge. If you are at all unsure of what to select for Tax Code or Income Account or need assistance understanding your Chart of Accounts and how these accounts are used in records and transactions, please call the office.

Inventory Information

Here is where the software’s tracking capabilities come in. QuickBooks will probably default to your Inventory Asset account, which is fine. Enter the minimum number of items that should be in stock when you get a reminder to reorder, and the maximum you want to have at any one time. Fill in the On Hand field with the number you currently have. QuickBooks will automatically calculate the Total Value.

In the screen shot above, you see an example of what that last line looks like once you start using that item in transactions. You will see its Average Cost and the number that are currently on purchase orders and sales orders.

Creating records for every product you sell can be tedious, time-consuming work. But the payoff comes in the real-time knowledge you will have of your inventory that will lead to better, smarter purchasing decisions. As always, help is just a phone call away.

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